PROPUESTA DE UN SISTEMA DE EVALUACIÓN DEL DESEMPEÑO EN LA DIRECCIÓN DE RECURSOS HUMANOS DE UNA EMPRESA PRODUCTORA DE ALIMENTOS

Abstract

This thesis is about performance evaluation systems applied to both work behavior as targets, these systems performance assessment involving a number of points that give the character of the system, ie, a set of interrelated elements that formed as converge into a whole unit (which is ultimately the system.) Performance evaluation in a broad sense involves the set parameters or guidelines on which to compare the worker's performance and then get a rating, but this does not end here, because the aim is to improve the system, ie the cycle begins to improve the system and trying to get every time this happens, the better. This goes hand in hand with the provisions of the elements of the management process (planning, organizing, directing and controlling), in which case you plan, organize resources, efforts are directed (talking about the implementation of the plans as such) and measured results (control) to correct errors and rethink everything for continuous improvement. The work presents a problem concerning a food company whose production capacity is immense (produce economies of scale), so that lowers their costs, which gives it competitive advantage over other companies in the same industry, however the company has grown out of control, qualifying herself as efficiently without any internal parameters to support this assertion.